Send Us an Email | (631) 815-1750
Send Us an Email | (631) 815-1750

Privacy Policy

At Flexible International Mail Systems, we recognize the importance of privacy to visitors of our web site. This privacy policy explains what type of information is collected when you visit our web site and how that information may be used.

The information we collect:

Aggregate Data:

Aggregate data consists of non-Personal Identifiable Information/anonymous information, such as the type of web browser or operating system you are using, the domain name of your Internet Service Provider (ISP), or the Internet Protocol (IP) addresses you are using. Our web server automatically creates log files for each visitor who accesses our site. These “access logs” allow us to make our site more useful to our visitors. The access logs do not record a visitor’s name, address, phone number, credit card numbers, or any other personally-identifying information. Rather, they contain some or all the following information:

  • The IP address of the machine which accessed our web site.
  • The date of the visit.
  • The time of the visit.
  • The pages visited on our website.
  • The browser being used.
  • A list of files downloaded or viewed.
  • Any errors encountered.

During your use of our site, we automatically track certain information about you via log files, cookies, pixel tags, and other technologies. This information includes the URL of the web page that you just came from (whether this URL is on our site or not), which URL you go to next (whether this URL is on our site or not), what browser you are using, your IP address, the number of times you visited Flexible International Mail Systems’ website, which pages you visited and what materials, if any, you downloaded from our site.

Much of the aggregate data pertaining to our visitors is collected by one of our third-party service providers, Google. Flexible International Mail Systems does not disclose, give, sell, or transfer aggregate data to any entity. Read how Google Analytics handles your collected data.

Personal Identifiable Information:

Flexible International Mail Systems does collect personally-identifying information (such as your name, e-mail address, address, telephone number and/or company information) from our website only if you choose to provide that information to us. Such information may be collected as a request for more information, such as a quote or general inquiry. This information is only used for our internal purposes, such as processing an order, and we will only retain personal information for as long as necessary for the fulfillment of those purposes. Flexible International Mail Systems does not disclose, give, sell, or transfer any personal identifiable information about our website’s visitors unless required by law enforcement or otherwise required by law.

Use of Cookies

Please view our Cookie page for details on how our site uses cookies.

Securing your collected information

Flexible International Mail Systems stores and processes all visitor personal data with the highest level of security in mind. Our WP Engine hosted server secures a private connection with all visitors’ Internet browsers using modern and secure protocols to help ensure your data is transferred to us in a secure manner. In addition, we implement robust security controls to protect all visitor personal data once we have received and stored such data on our end. Despite the efforts made by Flexible International Mail Systems and its third-party providers to secure all visitor personal data, there is no guaranteed method to protect your information from malicious access. All visitors should implement secure practices on their end, to help ensure visitor personal data is transferred securely and privately.

Third-Party Service Provider collected information

Flexible International Mail Systems uses a number of different third-party service providers to maintain our website and our ability to offer our visitors a seamless and pleasant experience with us. Each of our third-party service providers maintain their own individual privacy policies, which should be viewed individually to gain a full understanding of how your collected data is used and protected by these third-parties.

WP Engine:

Flexible International Mail Systems uses WP Engine to host our site on their servers. As a result, aggregate data pertaining to our visitors may be stored by WP Engine through our use of their hosting services. Read how WP Engine handles your collected data.

Jetpack:

Flexible International Mail Systems uses Jetpack, which is maintained by Automattic, to collect aggregate data pertaining to our visitors. Examples of this data are the number of visitors per day and the number of visitors per page on our site. Read how Automattic handles your collected data.

Mailgun:

Flexible International Mail Systems uses Mailgun to process and send emails from our website. Read how Mailgun handles your collected data.

For additional information regarding any third-parties used by Flexible International Mail Systems, please contact us via email using our online form or by mail at the address listed at the bottom of this page.

Your rights under the General Data Protection Regulation

The General Data Protection Regulation (GDPR) was developed to provide European Union citizens more control over their personal data. Under the GDPR, you have numerous rights as an individual and visitor of our site, which can be exercised regarding the data we have collected pertaining to you. Some of these rights include the right to access, the right to be informed, the right to rectification, the right to erasure, the right to restriction of processing, the right to data portability, the right to object, and the right to lodge a complaint with a supervisory authority. For additional information regarding your rights under the GDPR, please view the GDPR regulation in its original form, or read here for an easier to read version.

Access to your personal information

As an individual and visitor of our site, you have a right to request access to personal information collected by us that pertains to you as an individual. In the event you need access to personal information collected by us that pertains to you as an individual, please contact us via email using our online form or by mail at the address listed at the bottom of this page. Please provide your contact information, and we will reach out to discuss the approved procedure for verifying your request and providing you with your requested information.

Disclosure of personal information

As previously stated, Flexible International Mail Systems will not disclose, give, sell, or transfer any personal data unless required by law enforcement or otherwise required by law.

COPPA and children’s rights under the GDPR

Flexible International Mail Systems does not knowingly collect, process, use, or disclose any data, including Personal Identifiable Information, from children under 16 years of age without explicit and verifiable parental or guardian consent. Flexible International Mail Systems’ website is not intended for any persons under 16 years of age. In the event we learn of personal data for any persons under 16 years of age being unintentionally collected without explicit and verifiable consent, Flexible International Mail Systems will take the necessary steps to delete the collected data as soon as possible.

Links to other websites

Occasionally, Flexible International Mail Systems’ website may contain links to other websites. Flexible International Mail Systems is not responsible for the privacy practices or the content of those sites. We encourage our visitor to be aware of this when they click on any such links and urge them to review the privacy statements of each website visited.

Changes to our Privacy Policy

Flexible International Mail Systems reserves the right to change this policy at any time. Any changes to this policy will be posted to this page as soon as reasonably possible, so please check this page periodically. Use of Flexible International Mail Systems’ website constitutes consent to any policy then in effect.

Contact

If you have any questions or comments concerning our privacy policy, or any other privacy related inquiries, please contact us via e-mail using our online form or by mail at:

Flexible International Mail Systems
290 Motor Parkway
Hauppauge, NY 11788